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GOVERNANCE & MINISTRY
by Dan Hotchkiss
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Ch. 9: Skilled Staff Leadership
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Excerpt
Here the focus shifts to the human side of leadership: supervision and emotional maturity. I define supervision as helping people grow in clarity, competence, and confidence, not just checking up on them. The chapter outlines simple patterns for one-on-one meetings, goal-setting, feedback, and dealing with persistent problems before they become crises. I also emphasize the importance of leaders who can manage their own reactivity, avoid triangulation, and stay present in tough conversations. Congregations often underestimate how much their health depends on these quiet skills; when they are practiced consistently, the whole climate of ministry improves.
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