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GOVERNANCE & MINISTRY
by Dan Hotchkiss
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Excerpt
Aline de Nadai on Unsplash Many people flinch at the mention of evaluation, and with reason. Research shows that in many workplaces, the main effect of employee reviews is to hurt productivity by annually lowering morale. In congregations, staff evaluation too often is conducted as a popularity poll with anonymous respondents rating staff performance on the basis of subjective impressions. In effect, staff members are encouraged to feel that they report to dozens of semi-invisible bosses who can invent new things to blame them for at any time. This approach raises stress even for popular staff members and does little to improve performance. A second reason to dislike staff evaluation is that people who are in conflict with a staff member often propose evaluation as a way to express unhappiness. For the staff, this ploy turns evaluation into a harbinger of doom, like the arrival of the priest in an
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