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GOVERNANCE & MINISTRY
by Dan Hotchkiss
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Handling the Hum of Bright Ideas
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Excerpt
© 2009 Beverly & Pack, Flickr | CC-BY | via Wylio When someone gets a new idea in your congregation, whom do they call? The clergy leader? A board member? Often it’s the front-line office person—the executive director, secretary, or administrator—who handles the incoming stream of helpful hints, complaints, requests, suggestions, and reform proposals. The hum of bright ideas is a sign of life, part of the soundscape of a healthy congregation. The hum is worthy of attention quite apart from the content of the ideas. If the hum rises to a roar, it may be a sign of discontent or conflict leaders need to address. If it subsides to an intermittent murmur, that can be a danger sign as well, indicating lack of interest or fear of conflict. How does your congregation pay attention to the hum? How does it respond to new and different ideas? What guidance has it given to the person
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